How do I purchase tickets for the concert tour online?

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    The first step in purchasing tickets for our concerts involves determining your preferences: the city for which you wish to purchase tickets and the ticket type you desire. On this page, you can review the details of the various ticket types and their corresponding prices. It is highly recommended that you familiarize yourself with this information before ticket sales commence to facilitate a swift checkout process. Additionally, please ensure that you complete the registration process prior to the ticket sale date, as registration is a mandatory prerequisite for gaining access to the ticket sale.

 

Once you have successfully registered and received a confirmation email, we will inform you about the specific "ticket drop" in which you are placed. Your ability to purchase tickets will align with your designated ticket drop. It's important to note that each drop operates its own ticket queue, and securing tickets is not guaranteed for any particular drop. The initial Ticket Drop is scheduled for 10/17, followed by Drop 2 on 10/19 and Drop 3 on 10/20. If you gain access to Drop #1 but are unable to secure tickets, you will automatically receive priority access to Drop #2. If any tickets remain available after Drop #3, they will be open to the general public on 10/25.

 

Following your queue journey, you will have the opportunity to select your preferred city and the specific seat or ticket type you wish to purchase. Once you have made your selection, you will have a 13-minute window to complete the checkout process. After successfully purchasing your tickets, you will receive a confirmation email, and your e-tickets will be available for download two weeks before the scheduled show date.

 

Why do I have to register to get tickets?

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    To enhance the ticket purchasing experience and minimize potential technical challenges, we have decided to split the ticket queue sequence into three distinct dates due to the overwhelming demand. Our aim is to ensure a smoother and more user-friendly ticket sale process, benefiting both our customers and our operations.

 

Furthermore, following the registration period, we will implement stringent measures to eliminate bot activity and ensure that genuine fans secure the tickets they desire, preventing any fraudulent activities by malicious bots. The allocation of individuals into specific drops will be entirely randomized, without any preference given to any particular group. It is analogous to receiving a random placement in a traditional queue, but in this case, it is distributed across different drops to further manage the demand.

 

If you have participated in any "Pre-Sale" promotions or actions, you will automatically gain access to Drop #1.

 

Is there a service fee or additional charges for buying tickets online?

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There are certain supplementary fees associated with maintaining our operational infrastructure, but rest assured, these fees are already incorporated into the prices displayed on the ticket and VIP information pages. This means that when you proceed to checkout, you won't encounter any unexpected charges or surprises.

 

Please be aware that in the event of ticket refunds or cancellations, there may be additional fees applicable. However, we will promptly provide you with all the pertinent details regarding these fees once your ticket purchase is complete. This ensures complete transparency and clarity in our pricing and refund processes.

 

Can I choose my seats when purchasing tickets online?

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    Once you've chosen your preferred city, you'll have the flexibility to select your desired ticket type in two distinct ways. You can opt for a manual selection of your seats, allowing you to pick your preferred seats regardless of their price range. Alternatively, you may choose a specific price range or ticket type, and our system will assign the best available seats within that designated range for your convenience.

 

Do I need to create an account to buy tickets online?

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No, the creation of an account is not mandatory for online ticket purchases. You can effortlessly download your tickets using only your email address.

 

However, following the ticket purchase, you will have the option to establish a WVD Records account using the same email address provided during the checkout process. Once you've completed this step, please reach out to us, and we will ensure that your tickets are seamlessly integrated into your account. It's important to note that having an account will also be necessary if you wish to transfer your tickets to others.

 

If you had previously created an account prior to the ticket sale, your order and tickets will automatically be visible on the account page associated with the email address you provided us earlier. This streamlined process ensures a smooth ticket management experience for our valued customers.

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Can I transfer or resell my tickets if I can't attend the concert?

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    The resale of tickets is strictly prohibited, and any attempt to resell a ticket may result in deactivation of that ticket. We emphasize that wvdrecords.com is the sole authorized platform for ticket sales. Purchasing tickets from any other website or engaging in ticket resale activities is against our policy and may expose you to the risk of fraudulent transactions.

 

Should you intend to gift a ticket or transfer it to another account, please reach out to us directly, and we will gladly assist you throughout the transfer process. Your satisfaction and adherence to our ticket policies are of paramount importance to us.

 

Is there a limit to the number of tickets I can purchase for a single concert?

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During each checkout, you have the option to purchase a maximum of four tickets.

 

What happens if the concert is canceled or rescheduled?

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    In the event of a concert or event cancellation due to reasons or issues originating from our side, you will be entitled to a 100% refund of your ticket purchase. However, if you voluntarily seek to refund your ticket, there are separate refund policies in place, and you will receive detailed information regarding these policies subsequent to your ticket purchase. If you wish to proceed with a personal ticket refund, please do not hesitate to contact us, and our team will be readily available to guide you through the refund process step by step. 

 

Are there any age restrictions or special requirements for certain concerts?

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    Our concerts do not have specific age restrictions; however, for access to the standing pits, it is essential that children under the age of 16 are accompanied by an individual aged 18 or older. Please note that participation in the Meet & Greet experience is limited to individuals aged 14 years or older.

 

Additional rules and regulations may apply depending on the venue or country in which you attend the concert, and we will provide you with this information promptly after your ticket purchase.

 

As the concert date approaches, we will also furnish you with any special requirements or trigger warnings that may be relevant. It is worth noting that, due to the crowd size, venue dimensions, and the acoustic characteristics of many stadiums, we are compelled to play music at a volume that could potentially be harmful to individuals who frequently attend concerts. For your safety and comfort, we strongly recommend wearing earplugs if you are accustomed to high sound volumes, are a regular concert-goer, or are aged 12 years or younger. Your well-being is our utmost concern, and we want to ensure you have an enjoyable and safe concert experience.

 

Can I purchase tickets for multiple concerts in a single transaction?

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It is not possible to purchase tickets for multiple cities or dates in a single transaction. However, you do have the option to acquire tickets for various dates or cities using the same email address by making separate purchases for each. In the event that you successfully secure tickets through two different transactions, they can be associated with the same email address.

 

Is there a deadline for purchasing tickets online before the concert date?

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    There is no specific deadline for purchasing concert tickets; you can buy them at your convenience. Nevertheless, it's crucial to note that there is a registration deadline for participating in the ticket sale, which is set for 10/15. If, for any reason, you miss the registration deadline, there will still be an opportunity to acquire any remaining tickets after Drop #3. However, it's essential to keep in mind that events of this magnitude tend to sell out rapidly. Therefore, while we cannot guarantee ticket availability after the Drops, we encourage you to act swiftly to secure your tickets, as the demand for these events is typically high. Your prompt registration and ticket purchase increase your chances of attending the concert of your choice.

 

How can I stay updated on future concert announcements and presale opportunities?

 

By becoming a WVD Member, you will gain exclusive access to our email list. This means you'll always be among the first to receive updates when your favorite artists release new music, merchandise, or embark on tour dates. Additionally, we highly recommend following us and your beloved artists on social media platforms to stay well-informed about their latest projects and tour announcements.

 

For WVD Records, you can find us on:

- Instagram: @WVDRecords

- YouTube: @WVDRecords

- TikTok: @WVDRecords

 

If you have any further questions or require assistance, please don't hesitate to reach out to us. We are here to provide support and ensure you have a seamless experience.